Shipping Policy

Shipping Policy

Thank you for shopping with Frazerbmt! Below is our shipping policy to ensure you have a clear understanding of our processes and timelines.

Processing Time

  • Orders are typically processed within 1-3 business days of payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery in 5-7 business days.
  • Expedited Shipping: Estimated delivery in 2-4 business days.
  • Overnight Shipping: Estimated delivery by the next business day (order cutoff time: 12 PM local time).

Note: Delivery times may vary depending on your location and carrier availability.

Shipping Rates

  • Shipping rates are calculated based on the weight, dimensions, and destination of your order.
  • Free standard shipping is available on orders over AED[Insert Minimum Order Value].

Shipping Restrictions

  • We currently ship to addresses within the United Arab Emirates.
  • At this time, we do not deliver to P.O. Boxes, APO/FPO addresses, or international locations outside our service area.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your shipment via Track your Order – frazerbmt.

Damaged, Lost, or Delayed Shipments

  • If your shipment is delayed, lost, or arrives damaged, please contact our support team within 7 days of the delivery date at sales@frazerbmt.com or +971 (06) 7496818 or +971 509742788
  • For damaged items, please include photos of the packaging and the damaged product for a faster resolution.

Changes to Shipping Address

  • If you need to change your shipping address after placing an order, please contact us immediately at +971 (06) 7496818. Changes cannot be made once the order has been shipped.

Contact Us

For any questions or concerns about shipping, feel free to reach out to us at: